Documentos de políticas
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GGtem Community Policy
Versión 1.0.0 · Vigente desde 2026-10-20
GGtem Community Policy
The GGtem community is a place to share game information and experiences. The following posts and comments may be hidden or removed, and repeated violations may lead to posting restrictions or account suspension:
- Abuse, defamation or discriminatory language
- Exposure of personal information
- Obscene or violent content
- Spam or advertising
- Soliciting outside trades or contact
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Dispute Handling Standards
Versión 1.0.0 · Vigente desde 2026-10-19
GGtem Trade Dispute Handling Standards
When a dispute is filed, the trade snapshot, related trade chat, and submitted evidence are preserved. Each party may respond to the other party's answers and to requests for additional materials, and may request a reconsideration of the outcome. Records needed for disputes and legal responses may be stored separately for the notified retention period even after a member withdraws.
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External Contact Policy
Versión 1.0.0 · Vigente desde 2026-10-19
GGtem Policy Prohibiting External Contact Exchange
Parties to a trade must not exchange or solicit phone numbers, email addresses, external messengers, social media accounts, external trading sites, or workaround links through posts, listings, or chat. Violations may result in blocked messages, chat restrictions, or restrictions on trading features.
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Consent to Receive Marketing Information (Optional)
Versión 1.0.0 · Vigente desde 2026-10-20
Consent to Receive Marketing Information (Optional)
I agree to receive marketing information from GGtem, such as events, new features and new games, by email and on-site notifications.
This consent is optional. Not agreeing does not limit signup or use of the service.
Consent can be withdrawn at any time in My Page → Settings → Notification settings. Essential service notifications, such as those about trades, security and report handling, are sent regardless of this consent.
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GGtem Premium Policy
Versión 1.0.0 · Vigente desde 2026-10-20
GGtem Premium Policy
Premium is a paid service that shows a listing near the top of the list. It is currently in preparation and is not sold.
Premium exposure does not guarantee a listing's reliability or the outcome of a trade. Listings that violate policy may be hidden or removed regardless of premium status.
Before the service starts, its prices, exposure periods, and cancellation and refund rules will be announced in this document and in a notice.
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Privacy Policy
Versión 1.0.0 · Vigente desde 2026-10-19
GGtem Privacy Policy
1. Information Collected
We collect email address, nickname, country/language/currency settings, login records, records related to trades, reports, and customer support, and consent history.
2. Purposes of Use
We use this information to identify members, provide the service, prevent fraudulent use, provide customer support, and announce policies and manage consent.
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Terms of Service
Versión 1.0.0 · Vigente desde 2026-10-19
GGtem Terms of Service
1. Accounts and Use of the Service
Members must provide accurate information and must not share accounts or engage in fraudulent use.
2. Trading Conditions
Until a payment gateway is introduced, trades between users take place only through inquiries, in-platform chat, and direct transactions. The platform does not hold funds and does not guarantee escrow or payment completion.
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GGtem Trade Operation Policy
Versión 1.0.0 · Vigente desde 2026-10-20
GGtem Trade Operation Policy
GGtem provides listings, trade chat, trade records, reporting and dispute filing for direct trades between members. GGtem does not hold trade payments and does not guarantee trade outcomes.
Listings must accurately state the game, country, server, quantity and price that can actually be traded. The following listings may be hidden or removed:
- False listings
- Repeated duplicate listings
- Listings that solicit outside contact or outside trades
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Trading Rules
Versión 1.0.0 · Vigente desde 2026-10-19
GGtem Trading Rules
1. Trades are recorded within GGtem in this order: inquiry, offer, acceptance, in progress, and completion confirmed by both parties.
2. The listing title, game and server, quantity, agreed price, parties, time of agreement, and the description at that time are preserved when the trade is accepted.
3. Reviews can only be written for trades that both parties have confirmed as completed.
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Trade Sanctions
Versión 1.0.0 · Vigente desde 2026-10-19
GGtem Trade Sanctions
False listings, non-delivery, account recovery by the original owner, impersonation, forcing price changes, repeated cancellations, and fraud attempts are subject to report and dispute investigation and to staged service restrictions. Operator actions are recorded in an audit log with the reason, duration, the state before and after the change, and the staff member responsible.
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Guías de funcionamiento
